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Report: "Diagnosis of sanitation and parking conditions at logistics bases in Poland and in Europe"

01.02.2023

What problems do trukers consider as the most annoying in loading and unloading places?:

  • 56.3% of drivers downvote the service time, pointing long waiting time for entry, notification, loading, documents and failure to comply with designated hours and queues;
  • 41.9% of drivers assess the quality of service as unprofessional, indicating the lack of proper communication, e.g. the causes of delays, lack of language skills, unpleasant and arrogant behavior, sluggishness of staff;
  • almost every second location is a lack of sanitary facilities, 52.5% of drivers indicated that there is no access to shower, and 41.3% to toilet;
  • 48.5% of drivers pay attention to the lack or insufficient number of parking space.

We invite you to read the report "Diagnosis of sanitation and parking conditions at logistics bases in Poland and in Europe".

We analyze the causes of problems eg. laws and regulations, infrastructural restrictions in logistics bases and drivers service as well. We also present solutions that can improve working conditions of drivers and show good practices.